FAQ

Subscription/Free Trial

  • What is IPO Pro?
    Whether you’re new to IPO investing, or a seasoned professional, IPO Pro gives you the tools you need to follow the fast moving IPO market and make smarter investments. IPO Pro is an online platform that you can access from anywhere.
  • Who is IPO Pro for?
    IPO Pro is used by individual investors, institutional investors, financial advisors, law firms, auditors, venture capitalists, and members of the press. If you follow the IPO market for any reason, this platform is a great tool for you.
  • What is the difference between IPO Center, IPO Pro and IPO Intelligence?
    IPO Center is the free section of our corporate site that provides a limited amount of basic information about the IPO market and specific IPOs. IPO Pro is an online platform that provides IPO market data and IPO profiles. IPO Intelligence is our institutional pre-IPO research platform.
  • What is the difference between IPO Pro and IPO Pro Enterprise?
    IPO Pro provides access to the entire platform for one user, the enterprise plan includes access for 6 users with different log-ins under one annual subscription.
  • Does IPO Pro provide research opinions?
    No. IPO Pro does not provide detailed research or investment opinions on individual IPOs. IPO Pro provides you with the tools and data you need to help you navigate the IPO market.
  • How long does IPO Pro take to get started?
    Minutes. You will go through the check out process to begin a free trial, and once you confirm your email address you can log in.
  • How does the free trial work?
    After you sign up for the free trial, you will have unlimited access to all features of IPO Pro for 7 days. After that, you will be enrolled in the plan of your choice unless you cancel by the end of the trial. We will alert you before your trial ends.
  • How do I sign up?
    Your free trial will start when you sign up on this website. To sign up, you will need to create a password and a username with a valid email address. You will also need a credit card so we can verify your identity. You will not be charged or billed during your free trial. Once your email address is confirmed you can log in.
  • How can I cancel my free trial?
    Log into your account, go to the “Account Settings” page on the top right of your screen. Click the link that says cancel your subscription.
  • How much does it cost?
    Our subscription levels are designed to fit the needs of individuals and professionals, see pricing here.
  • What's included in the free trial?
    The trial includes access to all features of IPO Pro for 7 days. After that, you will be enrolled in the IPO Pro plan of your choice unless you cancel before the end of your trial.
  • Do I pay anything for the free trial?
    No. The free trial is free! After your trial ends you will be enrolled in the IPO Pro plan of your choice and incur the associated charge unless you cancel by the end of your trial.
  • How long does the free trial last?
    After you sign up for the free trial, you will have unlimited access to all features of IPO Pro for 7 days. After that, you will be enrolled in the plan of your choice unless you cancel.
  • What happens when my free trial ends?
    Your trial can be canceled at anytime during the 7 days by logging into your account settings.
  • How do I upgrade to a paid account?
    Once your free trial ends, you will automatically be enrolled in the account of your choice for IPO Pro. You can change your subscription settings anytime by logging into your account and accessing your account settings.
  • How can I update my billing information?
    All billing and account information can be accessed by logging into your account and going into your account settings.

My Account

  • How do I change/cancel my subscription?
    Log into your account, go to the “Account Settings” page on the top right of your screen. Click the link that says cancel your subscription.
  • Where can I change my email preferences?
    Log into your account, hover over the Account Settings icon at the top right of your screen. Select "Email Preferences"
  • I want to upgrade to an enterprise subscription, how can I do that?
    You can change your subscription settings anytime by logging into your account and accessing your account settings.
  • Where do I change my password/email address?
    Log into your account, and go to the "Account Settings" page by clicking the account icon at the top right of the screen to change your email and password. If you forgot your password, click the "I forgot my password" link when you try to log in.
  • How do I update my billing information?
    You can change your subscription settings anytime by logging into your account and accessing your account settings.
  • I signed up, but I never received the confirmation email
    Sometimes there's a communication error between our payment provider and our website which affects email confirmations. If you signed up and haven't received the confirmation email, please check your spam folder. If it isn't there after a few minutes, please enter the email address you signed up with here and the email will be resent. If you continue to have problems logging in, send us an email here.

Enterprise Subscription

  • How do I change/cancel my subscription?
    You can change your subscription settings anytime by logging into your account and accessing your account settings.
  • How do I manage my current users?
    Log into your account, hover over “Account Settings” and click “Manage Users.” From here you can add/remove or edit users.
  • How can I change the admin of the account?
    Please go to Account Settings and change all information there to your new Enterprise Plan administrator. Change email and password in Log In Settings on the same page. Contact us if you need help.
  • How do I update my billing information?
    You can do it on the Account Settings page. If you only changing name or address, you still need to specify your full credit card information.

Use

  • What's the best way to analyze a profile? (MUSCLE Method PDF)
    The best way to analyze an IPO is by using the MUSCLE Method. This proprietary method is an acronym, highlighting the important aspects of an IPO you should analyze. First, look at the IPO Market (M): Is the market receptive to new deals right now? Renaissance's market indicator is located at the top of every page of IPO Pro, showing whether the market is positive, neutral or negative. Second, look at the Underwriter (U): How are the lead underwriter’s recent IPOs performing? Third is the Strength of the Industry (S). How are recent IPOs within the same industry performing? Fourth, analyze the Core Fundamentals (C). How are the company’s growth, profitability and leverage? Fifth, the IPO’s Legal Docs (L). Take a look at the IPO prospectus: What can you learn from the company's risk factors, summary and management discussion? Finally, you can learn a lot from an IPO’s Early Trading (E). Where did it price versus the range? How was the first day performance? To see exactly where to find all of these elements on a profile, look at our example here.
  • What's that star to the left of a company name?
    The stars appear next to every IPO, they are a way of favoriting a company. Once you favorite a company, that star will be highlighted next to every spot they appear in on the site. Favorites also can be viewed on their own page, and have their own special email alerts.
  • How do I manage my favorites?
    Under your “Account Settings” there's a “My Favorites” page. From here you can view all of your favorites, to add an IPO to your favorites click the star next to the company, to remove them from your favorites simply click the star again.
  • How can I update my email preferences for my favorites?
    Under your “Email Preferences” page you can edit the types of email alerts you want for your favorite IPOs.
  • Why should I favorite anything?
    So you can focus on the deals that you're really interested in. Receive special alerts for these companies, and easily view them on your dashboard.
  • Is IPO Pro available on mobile?
    The IPO Pro browser flexibly fits your smart phone or tablet. You can follow the IPO market directly from your phone by staying up to date with the status of certain deals, receiving specific alerts straight to your inbox and accessing profiles on the go.

Can't find what you're looking for? Send us your inquiry here and we'll get back to you as soon as we can.